CONFIDENTIALITY

Our Privacy policy

Privacy matters at Eurodiet and we intend to deserve the trust you show us by visiting our website and using our products and services.  Because we want you to be perfectly carefree when you browse our website, we take great pains to protect all personal data you may entrust us with and wish to inform you in all transparency of the various precautions we take when processing your data..

www.eurodiet.com. is the website of the company "Protein System SA" (also referred to in this internet Privacy policy as "we", "us", "our", "ours"). By using this website, you accept the terms of our Internet privacy policy, in force for all our www.eurodiet.com websites ("the websites"), as detailed hereunder. This Internet Privacy policy concerns the collection and use of personal data submitted when you use our website at www.eurodiet.com.

We reserve the right to change this Internet privacy policy, or delete parts of it, at any time. This Internet privacy policy comes in addition to the other terms applicable to our www.eurodiet.com. website.

We make no representation whatsoever about the websites of third parties that may be linked to our website.

We acknowledge the importance of protecting the confidentiality of data collected on our website visitors, particularly information that could enable definite identification (personal data). This Internet privacy policy rules the way in which your personal data, collected via the website, will be processed. We advise you to check this Privacy policy regularly so as to be aware of any changes. Your comments and queries are welcome and can be sent, either by regular mail to : "Département Internet, Protein System SA; 64 rue de Koercih; L-8437 Steinfort; GD of Luxembourg", or by e-mail to: customerservice@eurodiet.com.

Personal data

Personal data concerning visitors to our website are only collected when they are submitted knowingly and intentionally. We may, for instance, ask you to provide us with such data to supply you with additional services, answer your questions or forward possible wishes or requests. This policy is intended to protect your personal data which shall be processed in full agreement with the laws in force in Luxembourg.

Use of information

Unless otherwise stated in this Internet privacy policy or at the time of data collection, the personal data submitted to our websites will only be used for the proclaimed purposes, or for secondary purposes in direct connection with the primary purpose.

Mail sent to and from the website and containing personal data may be archived for record keeping purposes (for performance reporting only).

Proactive disclosure

Outside the page on our website where you consented to communicate your personal data, or when personal data is disclosed following a demand on your behalf, there are certain specific cases where personal data may be disclosed, e.g. if we have reason to believe that such disclosure is necessary to identify, contact, and/or prosecute, any person attempting to interfere with, or jeopardize, our rights and goods, or the rights of our clients, or any other person for whom such actions could be potentially harmful. 

We may recruit third parties to supply you with products or services on our behalf, in which case your personal data may be communicated to these third parties so that they can satisfy your request for a product or service.

Safety

We do our utmost to ensure the safety, integrity and privacy of any data collected via our websites, whether personal or not. For this, we regularly review and update our safety measures according to the latest technology. Unfortunately, no one can fully guarantee the safety of data transmitted via the internet.

However, rest assured that we will take all measures available to effectively protect your personal data. On reception of any personal data you may send us via our websites, we will endeavour to guarantee their safety within our systems.

Moreover, the service providers involved in the development, use, and maintenance of our information systems are required to respect the confidentiality of all the personal data collected. However, we may not be held responsible for events resulting from an unauthorized access to your personal data.

Cookies

Cookies are data transferred by a website onto your hard disk for record-keeping purposes. Cookies are standard use in business as they facilitate access and browsing on most websites, ours included. They enable us to tailor our website pages to your needs. If you do not want information to be collected by means of cookies, most browsers have a setting enabling you to accept or refuse them. However, some of our on-line services do require cookies.

Access to information

We will endeavour to take all measures possible, within reason, to protect the data we have collected from you and keep them exact and updated. If, at any time, you discover a mistake in the data concerning yourself, please let us know so that we may correct it. This can be done either by regular mail addressed to : "Département Internet, Protein System SA; 64 rue de Koercih; L-8437 Steinfort; GD of Luxembourg", or by e-mail sent to: "customerservice@eurodiet.com".

Moreover, our staff involved in the development, use, and maintenance of our information systems are bound to respect the confidentiality of all personal data collected.

Links to other websites

We display links to other websites than our own. We have no control over these websites and will not be liable for the behaviour of companies contacted via links found on our websites. Before you disclose any confidential information on other websites, we strongly advise you to check out their Terms of use and Privacy policy.

Problems or questions

Whenever we become aware of issues or problems in our websites, we always take them seriously and do our best to solve them as soon as possible. Should you have any queries concerning our Privacy policy, or any other problem or issue, please get in touch with us. This can be done either by regular mail addressed to: "Département Internet, Protein System SA; 64 rue de Koerich; L-8437 Steinfort; GD of Luxembourg", or by e-mail sent to: "customerservice@eurodiet.com".

General information

We have taken great pains to ensure that, in terms of personal data protection, our practices comply strictly with the legislation applicable in the Grand Duchy of Luxembourg and the European Union, namely the EU Directive 95/46/EC dated 24 October 1995 on the protection of privacy.

Please note that we assume no responsibility whatsoever for the Privacy policies applied by other website that you may have accessed via a hyperlink featured on our websites.